S-38.001 Telecom Forum -1997

Laboratory of Telecommunications Technology
Prof. Raimo Kantola

Examination January 9, 1997

Based on Elizabeth K. Adams, Keith J. Willets, The Lean Communications Provider, Surviving the Shakeout through Service Management Excellence

Answer to no more than three (3) questions. Please, keep your answers short and concise. You may answer either in English or Finnish. The exam will be marked pass or no-pass.

1. What three things should a Service Provider (SP) do to succeed according to the book? Characterise the challenge in service management SPs are facing.

2. Define way-leave or right-of-way. Give an example.

3. Define integration in service management. Define Interoperability.

4. What does Omnipoint do? What does SPIRIT do?